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Operator & Tour:
BTS PORT DOUGLAS PTY LTD — Kuranda Train and Skyrail depart Port Douglas
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Operator & Tour:
Gray Line Sightseeing Day Tours - Melbourne & Adelaide — Gray Line Penguin Parade Tour with General Viewing Area (384)
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Operator & Tour:
Hartleys Crocodile Adventures — Hartleys Zootastic 5 AM with transfers from Port Douglas
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Operator & Tour:
Explore Australia — Mornington Peninsula Sightseeing & Bay Cruise
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Terms and Conditions:

BTS PORT DOUGLAS PTY LTD:

15% cancellation fee is applied for all tours cancelled with more than 48hrs notice of tour departure. 50% cancellation fee is applied for tours cancelled between 12 and 24hrs prior to departure. No refund for no shows or less than 12 hours notice of cancellation. Full refund provided if tour or transfer is cancelled by operator.

Gray Line Sightseeing Day Tours - Melbourne & Adelaide:

Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to cancellations within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on. Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.

Hartleys Crocodile Adventures:

Cancellation Policy Packages with transfers, meals or personalised wildlife experiences: Outside of 24 hours - no charge. 12 - 24 hours before arrival - 50% charge. Less than 12 hours before arrival - 100% cancellation fee applies.

Explore Australia:

Explore Australia will not be held responsible for guests failing to familiarise themselves with the booking terms and conditions. Cancellations within 48 hours or failure to board on the day of tour, will result in 100% full fare forfeiture. No changes can be made within 48 hours of departure; however, you can transfer your booking to another person, and we must be advised of the name change.

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